Managed Services

Multiverse Enterprises Managed Services provide clients with a fixed monthly price for typical maintenance and troubleshooting, customized to your environment. Services and Benefits can include:

• 24x7x365 Monitoring of servers, workstations, and network equipment
• Regular updating and patching of Windows and key support applications
• Technology purchasing and services management
• Basic security assessment and advisory services
• Troubleshooting and repair of servers and workstations
• Backup management/disaster recovery planning
• Asset Management
• Discounted hourly rate for special projects
• Loaner equipment (as available)

Why Managed Services?

To effectively maintain and repair a network, an IT Support company requires full access to your systems.

With traditional break/fix consultants, you only call for service when you experience a problem. From a simplistic point of view, that means that the IT Support company benefits only when you have a problem. While there are many honest, ethical consultants who operate in this manner, there are too many who would purposely sabotage your systems specifically to generate revenue and income for themselves.

With a Managed Services agreement from Multiverse Enterprises, it is in both our interests for your company's network to be operating at peak efficiency and reliability. You are paying a fixed monthly price, based on the configuration of your network and how you need to work. The more time it takes to correct an issue, the more it affects our bottom line — NOT YOURS!